The remote monitoring system can check a wide range of components and services on your Internet-facing IT infrastructure and network, such as routers, firewalls etc. This system can also be used to monitor systems and network services run by your third-party suppliers, providing services such as DNS servers, external mail servers or Web servers.

What are the business benefits?

 • Know when you have a system outage, such as your Web site or e-mail, before your employees and customers do.

• Monitor the performance of your third-party suppliers, in relation to their service level agreement (SLA).

 • Monitor the performance and responsiveness of your IT systems. Key features:

 • Alert to e-mail

• Alert to SMS

 • phone call on fail during office hours

 • On-line access to real-time monitoring reports

 • Scheduled reports on system performance

Managed Services    IT Department Backup    SME Support    IT Support    Remote Monitoring    Active Monitoring

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